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ArticlesRecent activity by Support Team
HOW LONG DO I NEED TO WAIT FOR MY SHOES TO ARRIVE?
OHHI sends packages using Australia Post and StarTrack. Shipping times will vary depending on your location, and on the type of shipping you select at the checkout: Express shipping: starts at $14....
REFUNDS, RETURNS & EXCHANGES
Did you know OHHI offers free returns for 30 days all AU orders? That’s right! You can return your items for free for 30 days after the original purchase date, provided there is a receipt for proof...
WHO CAN APPLY FOR ZIP?To create an account and pay with Zip, you need: To be 18 years of age or older A Facebook, PayPal, LinkedIn, or email account A bank account or credit card WHAT’S THERE TO...
WHAT IS AFTERPAY?Afterpay is a revolutionary way to place an online order without needing to pay the whole amount upfront! We ship your order out as normal, and you pay it back in four equal insta...
WHAT HAPPENS IF I DON’T RECEIVE A TRACKING CODE?
All OHHI orders come with a code. If yours is missing, contact our online team here. We’ll have your code re-sent to you ASAP!
DO YOU TAKE BULK ORDERS?
We sure do! If there are items you wish to buy in bulk (meaning 10 pairs or more), contact our online store for assistance. Please have the name, colour and size breakdown prepared, so we can respo...
HOW DO I TRACK MY OHHI ORDER?
Your confirmation email includes a special tracking code for your order. OHHI sends packages using Australia Post and StarTrack. You can head to the Australia Post website here and the StarTrack we...
DOES OHHI HAVE VEGAN-FRIENDLY SHOES?
We do indeed! Our synthetic shoes are produced in an ethical manner, meaning no animals were exploited or harmed during their creation. And, obviously, none of our vegan-friendly shoes feature anim...
DOES OHHI ACCEPT AMERICAN EXPRESS?
Sorry, but American Express is not available as a payment option at OHHI.
CAN I USE PAYPAL?
You most certainly can! Here at OHHI, we offer customers the option to pay for their purchase using PayPal. OHHI also offers payment via Visa, MasterCard, Afterpay and Zip.