Support Team
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Votes on activity by Support Team-
HOW LONG DO I NEED TO WAIT FOR MY SHOES TO ARRIVE?
OHHI sends packages using Australia Post and StarTrack. Shipping times will vary depending on your location, and on the type of shipping you select at the checkout: Express shipping: starts at $14....
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CAN I GET MY ORDER IN A BOX?
No problem! For an additional $2, we'll send your shoes out in their original boxes. If you want extra protection during delivery, or somewhere to store your shoes later, then we recommend getting ...
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WHAT HAPPENS IF I DON’T RECEIVE A TRACKING CODE?
All OHHI orders come with a code. If yours is missing, contact our online team here. We’ll have your code re-sent to you ASAP!
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HOW DO I TRACK MY OHHI ORDER?
Your confirmation email includes a special tracking code for your order. OHHI sends packages using Australia Post and StarTrack. You can head to the Australia Post website here and the StarTrack we...
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HOW WILL I KNOW WHEN MY ORDER GOES THROUGH?
OHHI always sends out a confirmation email for you once your order goes through. This will have all the details of what you ordered (and when) will be included in the email. Our team also has a rec...
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AFTER I CLICK “SUBMIT”, CAN I CHANGE MY ORDER?
Sorry, but once you’ve hit “submit” you cannot make any more changes to your order.