Support Team
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Recent activity by Support Team-
IS YOUR WEBSITE SECURE?
You bet! Any personal information you share with us at the checkout is securely encrypted through our payment gateway. Because we respect our customer’s privacy, we never store credit card details ...
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DO YOU SHIP TO PO BOXES?
Yes, we can ship orders to PO Box addresses. But, please remember to fill in your address completely and accurately as possible, so we can send your items without delay.
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CAN I GET MY ORDER IN A BOX?
No problem! For an additional $2, we'll send your shoes out in their original boxes. If you want extra protection during delivery, or somewhere to store your shoes later, then we recommend getting ...
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WHEN WILL YOU DISPATCH MY ORDER?
Here at OHHI, we pride ourselves on fast service. Our online team receives and packs orders on the same day! Just place your order before 2.30pm (Monday-Friday), and your package will get dispatche...
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HOW WILL I KNOW WHEN MY ORDER GOES THROUGH?
OHHI always sends out a confirmation email for you once your order goes through. This will have all the details of what you ordered (and when) will be included in the email. Our team also has a rec...
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AFTER I CLICK “SUBMIT”, CAN I CHANGE MY ORDER?
Sorry, but once you’ve hit “submit” you cannot make any more changes to your order.